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Acknowledgement and Acceptance of Terms

HealthyHands International Limited and/or its affiliates and subsidiaries (hereafter “Company”, “we”, “us”, or “our”) are committed to protecting your privacy. This Privacy Policy sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing our Site, you acknowledge and fully understand Company’s Privacy Policy and freely consent to the information collection and use practices described in this Website Privacy Policy.

 

Participating Merchant & Third-Party Policies

Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in Company services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

 

Information We Collect and How We Use It

Company collects certain information from and about its users in three primary ways: directly from our Web Server logs, through Cookies, and directly from the user (including in response to surveys, questionnaires, and content voluntarily shared in forums).

 

• Web Server Logs:

   

  When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:

   

  • Your Internet protocol address.

     

  • The kind of browser or computer you use.

     

  • Number of links you click within the site.

     

  • State, province, or country from which you accessed the site.

     

  • Date and time of your visit.

     

  • Name of your Internet service provider.

     

  • Web page you linked to our site from.

     

  • Pages you viewed on the site.

     

• Use of Cookies:

   

  Company may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.

   

  One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you reject cookies by changing your browser settings, be aware that this may disable some of the functionality on our Website.

   

• Personal Information of Users:

   

  Visitors to our website may be permitted to register for certain services, such as newsletters or client accounts. When you register, we will request relevant personal information such as your name, address, email address, telephone number, and account details.

   

  We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

   

  • To fulfill your service requests for products or services.

     

  • To protect ourselves, our customers, or our vendors from liability or to defend our rights, including investigations of fraud or misconduct.

     

  • To third parties who have agreed in writing to maintain such information in confidence and use such information solely in performance of services to us.

     

  • To respond to legal process or comply with applicable law, including subpoenas or court orders.

     

  • To entities under common ownership or control with us or to our owners.

     

  • In connection with a merger, acquisition, restructuring, or liquidation of the company.

     

Use of Web Beacons or Gif Files

Company Web pages may contain electronic images known as Web beacons—sometimes also called single-pixel gifs—that allow Company to count users who have visited those pages and to deliver co-branded services. Company may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

 

Some of these Web beacons may be placed by third-party service providers to help determine the effectiveness of our advertising campaigns or email communications. Company prohibits Web beacons from being used to collect or access your personal information without authorization.

 

Accessing Web Account Information

We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review or update this information by contacting our support team at support@healthyhands.com (or your designated contact email).

 

Do Not Track Signals

We currently do not respond to browser-based "Do Not Track" signals, and note that some content available on our Site is made available through relationships with third-party providers who we do not control and who may collect or disclose personally identifiable information independently.

 

How We Protect Information

We use commercially reasonable security procedures to protect the personal information that we collect from you against loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We maintain a written information security program appropriate to the size, scope, and type of our business. However, no security system is completely impenetrable. We cannot guarantee absolute security of our databases or the security of information transmitted over the Internet. You can help protect your personal information by using secure web browsers, avoiding public Wi-Fi for sensitive transactions, and updating your passwords frequently.

 

For the purposes set out in this Privacy Policy, personal information may be transferred to, processed, stored, and accessed by us, our affiliates, and third parties in Hong Kong, the United States, and other global jurisdictions where we or our partners operate. By using the Website, you consent to the cross-border transfer, processing, and storage of your personal information.

 

Aggregate Data

We may share and publicize aggregate and/or de-identified statistical information with third parties, business partners, and the public for research, marketing, or analytical purposes.

 

Children Under 13

We do not specifically market to or knowingly collect personal information from children under the age of 13. If a child under 13 submits personal information to us and we become aware that the information belongs to a minor, we will attempt to delete the information from our active databases as soon as possible.

 

Changes to This Statement

Company has the discretion to occasionally update this privacy statement. When we do, we will also revise the “Last updated” date at the bottom of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we protect your personal information. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

 

Translations

This Privacy Policy is executed in English. To the extent that any translations of this Privacy Policy are provided, they are solely for convenience and hold no binding legal effect. The English language version of this Privacy Policy shall govern and control.

 

Contacting Us

If you have questions regarding our Privacy Statement, its implementation, or our general privacy practices, please contact us at:

 

HealthyHands International Limited

 

Attention: Privacy Compliance Personnel

 

Email: info@joannekan.com

 

Address: Suite 802, 506-508 Jaffe Road, Causeway Bay, Hong Kong

 

Company will use commercially reasonable efforts to promptly investigate, respond to, and resolve any questions or concerns.

 

Last updated: November 4, 2026

 

Copyright © 2026 HealthyHands International Limited. All rights reserved.